Returns and Claims

If You are not satisfied with the product You`ve purchased please contact us at dorota@kokoworld.pl, maybe we can sort this out?


If You've decided to return the product anyway there is no problem at all! It takes just 2 steps!


1. Fill out the return form.

Please complete our refund form attached to the package and place it in a return package (form is also available to be downloaded from the website:http://kokoworld.pl/return-en.pdf)

2. Send the package.

A package should be sent with the cheapest fare offered by the post at the following address:

KOKOworld

Ślusarska 9/3.32 

30-701 Kraków

POLAND


We will do our best to refund You as soon as possible, no longer than two weeks from receiving the package back from You.

KOKOworld